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Emotional Intelligence for IT Professionals

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Emotional Intelligence for IT Professionals

Autor: Emília M. Ludovino
Broj strana: 280
ISBN broj: 9781787285798
Izdavač: PACKT PUBLISHING PACKT PUBLISHING
Godina izdanja: 2017.

Pregleda (30 dana / ukupno): 16 / 630

                 
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What You Will Learn

  • Improve your observation skills to understand people better
  • Know how to identify what motivates you and those around you
  • Develop strategies for working more effectively with others
  • Increase your capacity to influence people and improve your communication skills
  • Understand how to successfully complete tasks through other people
  • Discover how to control the emotional content of your decision-making

Book Description

This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence, such as understanding the role that emotions play in life, especially in the workplace. You will learn to identify the factors that make your behavior consistent, not just to other employees, but to yourself. This includes recognizing, harnessing, predicting, fostering, valuing, soothing, increasing, decreasing, managing, shifting, influencing or turning around emotions and integrating accurate emotional information into decision-making, reasoning, problem solving, etc., because, emotions run business in a way that spreadsheets and logic cannot. When a deadline lurks, you’ll know the steps you need to take to keep calm and composed. You’ll find out how to meet the deadline, and not get bogged down by stress. We’ll explain these factors and techniques through real-life examples faced by IT employees and you’ll learn using the choices that they made. This book will give you a detailed analysis of the events and behavioral pattern of the employees during that time. This will help you improve your own EQ to the extent that you don’t just survive, but thrive in a competitive IT industry.

Authors

Emília M. Ludovino

Emília M. Ludovino is an Amsterdam-based international Social and Emotional Intelligence Coach, Master Practitioner of NLP, Reiki Master/Teacher, lifetime practitioner of mindfulness and meditation, author of six books about emotional intelligence, and founder of the SMART FEELINGS LAB.

Emília was an Emotional Intelligence Trainer, Coach at UNITAR (United Nations Institute for Training and Research), and an independent trainer, coach, mentor, and consultant worldwide for law firms, law enforcement, private banking, NGOs, hospitals, IT companies, entrepreneurs, and so on.

Emília puts emotional intelligence into practice by teaching the difference between thoughts, feelings, and actions with passion and humor—and how these three interact and affect us. She helps participants establish an inner foundation and vision for all dimensions of life and find the necessary balance between the challenges of a hectic career and the inner longing for peace and wellbeing.

She helps people find balance in their lives; stop feeling overwhelmed, stressed, or anxious; respond not react; feel confident; and develop their communication and leadership skills, and their relationships.

Her aim is to take emotional intelligence to many people as possible, wherever they call her, to support individuals, companies, and communities to flourish and create ripples of awareness, love, compassion, and respect for each other's differences, making a better world.

Table of Contents

Chapter 1: What is Emotional Intelligence?
Chapter 2: The Neuroscience Behind Emotional Intelligence
Chapter 3: Core Emotional Intelligence Skills IT Professionals Need
Chapter 4: How to Build an Emotionally Intelligent IT Organization
Chapter 5: How to Be an Emotionally Intelligent IT Manager
Chapter 6: How to Be an Emotionally Intelligent IT Leader
Chapter 7: How to Hire Emotionally Intelligent IT Professionals
Chapter 8: Preventing Stressful Situations with Emotional Resilience
Chapter 9: Bibliography

 

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